Delivery Information
At Babyland we want to deliver our baby products to you quickly, safely and at the best price possible. We offer home delivery through Australia Post, ensuring your items arrive safely and promptly. For customers in Perth, we also offer a Babyland Delivery service with our work van, where our friendly staff can personally deliver your items to you at a time that works for you. You can also choose to pick up your order in store if you want.
To achieve this we offer four different options which can be selected from the 'Estimate Shipping & Taxes' calculator from your cart. These four option are:
1. Pickup From Store
If you purchase an item from our online store and want to collect it from our walk-in store at no charge.
2. Delivery (Postcode Exemption or Australia Post)
We deliver all our products Australia wide with the Australia Post eParcel service when this option is selected. We will notify you once the item has been shipped and supply you with a tracking number so that you can follow your order.
3. Babyland Scheduled Delivery
At Babyland we can have your items delivered to your home by our friendly staff in our work van at a time that is convenient for you. We will contact you to arrange a date and time that we can come and deliver your items to your home. If you prefer our staff can also carry the items safely inside for you. The Babyland Scheduled Delivery service costs $80. If you would like to learn more about this option please feel free to give us a call or ask our staff for more details when in store.
4. Shipping Quote on Request
Due to the certain size of items or location entered this may be the only option provided. Postage will need to be calculated with a shipping company after the order is completed so that we can provide you with an accurate price for shipping via email. If you do not agree with the shipping quote provided via email we will happily offer you a refund. If you would like a shipping quote prior to purchasing simply contact our store on 08 9201 0520 or email us at info@babyland.com.au. We will then be able to supply you with a quote prior to purchasing.
If you would like to go ahead with the cost to have the item shipped, it can be paid through the website via this link:
Alternatively you can send a payment directly via paypal to info@babyland.com.au.
Product Availability
Goods ordered will be dispatched within 1-2 working days if the item is in stock. We will notify you if an item is out of stock and offer an approximate time frame of arrival. If the approximate time frame supplied is unacceptable, we will be happy to offer you a refund.
Terms and Conditions
While we make every effort to keep information on our website correct and up to date we offer no guarantee that the information presented on this website is timely or accurate. If outdated or erroneous information on this website results in an order being submitted with incorrect pricing or other details we will contact the customer and provide updated information and charges for their approval. The customer is free to accept this revised order or decline it, in which case they will not be charged and no goods will be dispatched.
Orders received by Babyland via this website are an offer to purchase only. An order confirmation is only confirmation that we have received your order and in no way indicates acceptance of this offer. Babyland reserves the right to refuse an offer to purchase for any reason that we see fit subject to applicable law, and reserves the right not to disclose these reasons subject to applicable law.
Refund Policy
Goods may be exchanged for other items or a store credit if they are returned within 4 weeks. All items must be unused, in the original packaging and accompanied by the receipt. Unfortunately we do not refund for change of mind. Exchanges are made at the expense of the customer if posting items back.
If you have a problem with any item you purchase please contact us first before returning it, and have your receipt number handy. We will direct you on how and where to send it.
